Support Packages Additional support packages can be custom built to meet your specific needs.
Contact us for a quote!
"Up Front" Technical Consulting Fees:
Hourly on-site support services and consulting- $95.00/hour
Trip charge per incident (within Tarrant County)- $25.00
Trip charge per incident (outside Tarrant County)- $45.00
Remote Access Support - $45.00/Incident
Maintenance Plans:
EZ Maintenance Plan- $100.00/month 2 hours of technical support phone calls 2 trip charges Additional hours at $85.00/hour Supports 1 to 5 computers and users Priority response time Monthly detailed billing
IT Maintenance Plan- $199.00/month 3 hours of on-site service per month and/or technical support phone calls 3 trip charges Additional hours at $75.00/hour Supports 6 to 10 computers and users Priority response time Monthly detailed billing
IT+ Maintenance Plan- $599.00/month 8 hours of on-site service per month and/or technical support phone calls 8 trip charges Additional hours at $70.00/hour Supports 10+ computers and users Priority response time Weekly status reports Monthly detailed billing